Our Elite Spa Management & Reception

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Shirlene, Spa Director & Lead Educator

With over two decades in the industry and a decade as a cornerstone of Elite Spa Group, Shirlene exemplifies leadership, dedication, and excellence. She has been instrumental in driving innovation, fostering team success, and upholding the highest standards of service.
Specializing in laser treatments, body sugaring, and advanced skincare, Shirlene pairs her broad expertise with a passion for guest care and team development. As Spa Director, she guides the ongoing growth of Elite Spa Group with consistency, compassion, and exceptional industry insight.

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Paula, Spa Coordinator

With her warm smile and genuine kindness, Paula ensures every guest feels welcomed from the moment they arrive. Her experience and attention to detail make her an expert at creating a seamless, stress-free visit. Whether assisting with bookings or answering questions, Paula’s positive energy and thoughtful approach help make every experience at Elite Spa Group exceptional.

Siobhan, Spa Coordinator

With over 18 years of experience in the spa industry, Siobhan is a true professional who brings warmth to our front desk team. Her approachable nature ensures that every guest experience is enjoyable. Siobhan is consistently dedicated to supporting both our guests and team. She plays a key role in ensuring every visit runs smoothly from start to finish. Her attention to detail and personable demeanour make her a trusted member of the Elite Spa Group team.

Aleisha, Spa Coordinator

Aleisha brings a bright, friendly presence to the front desk and loves creating meaningful connections with guests. She enjoys getting to know clients and takes pride in making each interaction personal, welcoming, and memorable. Naturally organized and proactive, she helps keep things running smoothly behind the scenes. Her strong communication skills and team spirit help create a seamless experience for both our guests and team.

Our Elite Spa Therapists

Dalie, Spa Therapist

With over 25 years of expertise, Dalie is a master of her craft and a trusted presence at Elite Spa Group. Passionate about skincare, she specializes in advanced facials and personalized routines, delivering results-driven treatments with a nurturing touch. Her calm, caring approach and extensive knowledge ensure every guest leaves feeling refreshed, confident, and cared for.

As a Senior Spa Therapist, she uses her extensive experience to ensure every guest receives consistently exceptional care.

Lissebeth, Spa Therapist

Lissebeth is known for her calming presence, skilled touch, and the kind of care that makes every visit feel extraordinary. With a passion for helping others feel their best, she delivers each treatment with intention, warmth, and an unmistakable sense of ease. Lissebeth is especially sought after for her facials, expert sugaring services, and the signature smile that brightens every room she enters.

As a Senior Spa Therapist, she continues to set the standard for exceptional service and heartfelt connection.

Michelle, Spa Therapist

Michelle brings a calm, grounded presence to every guest experience. She is passionate about creating personalized treatments that feel both restorative and results-focused. Blending technical precision with a gentle touch, Michelle is dedicated to helping you feel completely at ease while supporting healthy, radiant skin. Her goal is simple: for you to leave relaxed, refreshed, and confident. She is especially known for her customized facials designed to deeply nourish the skin and enhance your natural glow.

Cassidy, Spa Therapist

Cassidy’s vibrant personality and warm nature make every visit feel comfortable, enjoyable, and effortless. She thrives on making people smile and brings an uplifting energy that helps guests feel right at home.

Passionate about helping others look and feel their best, Cassidy approaches each treatment with care, enthusiasm, and a guest-first mindset. She loves creating positive experiences that leave clients feeling refreshed, confident, and excited to return.

Maddy, Spa Therapist

Meet Maddy, our seasoned aesthetician with over four years of experience in the art of beauty. With a natural talent and unwavering confidence in her craft, Maddy brings grace and professionalism to every client interaction. She views her clients not just as customers but as cherished guests, ensuring each visit is a delightful experience. Maddy's dedication to enhancing natural beauty shines through in her personalized approach, leaving clients feeling pampered and rejuvenated.

Tia, Spa Therapist

Tia is all about delivering a calm, high-quality spa experience that puts guest comfort and care first from the moment they arrive. Her gentle presence creates a welcoming atmosphere that elevates every visit from the moment you enter her treatment room. She delivers thoughtful, results-focused care with a calming touch tailored to your needs. Every visit leaves you feeling refreshed, balanced, and renewed. Her passion for wellness and natural ability to anticipate guest needs make her a valued member of the team and a quick favourite among clients.

Isabelle, RMT

Meet Isabelle, our talented Registered Massage Therapist, bringing her extensive skills and calming presence to the Elite Spa Group. With over fifteen years of hands-on experience, Isabelle is known for her gentle yet effective approach, always prioritizing each guest's unique needs to create a truly personalized and restorative experience. She combines her depth of knowledge with a compassionate touch, ensuring every session fosters deep relaxation and renewal. She also offers hot stone massage therapy and Indie scalp treatments, designed to melt away tension and leave you feeling relaxed, refreshed, and restored.